30 July, 2021 Who’s ready to shape the future of online grocery retail? There’s a definite element of preparing for the unknown when it comes to the future of online grocery retail. The […] Louise Taylor
14 May, 2021 Could recipe shopping give us back the joy of discovery? Discoverability used to be all about in-store product placement. Not any more. “The shifts in consumer behaviour that the pandemic […] Louise Taylor
26 March, 2021 There’s more to convenience than fast deliveries One year into the pandemic, the shift to online grocery shopping seems here to stay. Now, the focus is on […] Louise Taylor
05 March, 2021 Online grocery retailers confront the lasting legacy of poor user experiences Investment is pouring into the online grocery shopping. Xingsheng Youxuan, the Chinese online grocer app, has turned heads with a […] Louise Taylor
26 February, 2021 Is online grocery shopping the new going out? We’ve all been stuck at home a great deal more than usual over the past year. One result of the […] Louise Taylor
19 February, 2021 Publishers and platforms race to enable online grocery shoppers to buy anytime, anywhere The race is on. Customers want to shop anytime, anywhere. So publishers and platforms are innovating. Fast. The most agile […] Louise Taylor
11 February, 2021 What will the Year of the Ox deliver for China’s online grocery market? Happy Chinese New Year! Wishing you good health and lasting prosperity! Are you seeing in the Year of the Ox […] Louise Taylor
05 February, 2021 Customer experience is EVERYTHING in the online grocery retail sector Last week we talked about how shoppers of all ages are embracing buying their groceries online and how important it […] Louise Taylor
29 January, 2021 Online grocery retailers need to build food-shopping experiences for all ages Shoppers aged 65+ don’t have the greatest reputation for embracing ecommerce – it’s often seen as the purview of the […] Mark Rogers VP of Growth at Northfork
28 January, 2021 Lessons Learned 3: Why you need a collaborator, not a provider Lessons learned on taking a collaborative approach to user insights. A partnership between BuzzFeed, Walmart and recipe shopping technology provider Northfork led […] Erik Wallin CEO at Northfork
26 July, 2021 Extreme weather “should be a wake up call” for grocery industry In the past week, parts of Europe and China have seen devastating floods, the UK Met Office has issued its […] Louise Taylor
20 July, 2021 Is it time for the checkout to check out? Omnichannel commerce is the future. Customers used to write a list, then shop. Now they shop online, in-store or via […] Louise Taylor
07 July, 2021 Innovation and speed win the day, as appetite for online grocery remains “extremely sticky” Ocado CEO Tim Steiner has shared the firm’s half-year results. He highlights a “massive acceleration in an existing trend” for […] Louise Taylor
05 July, 2021 First impressions count when it comes to winning customer loyalty Humans are judgemental creatures. Within seven seconds of meeting someone, they will have formed a detailed and solid opinion of […] Louise Taylor
28 June, 2021 The tech sector steps up to reduce food waste Food waste is a huge issue. Globally, we waste or lose around 1.3 billion tonnes of food each year. Factor […] Louise Taylor
18 June, 2021 What does your grocery business stand for? Consumers in 2021 are focusing on environmental and ethical issues like never before. They also want to shop on a […] Louise Taylor
10 June, 2021 The green debate: Could recipe shopping cut out 1.4 billion car journeys every year? The Grocer has joined the debate around online versus offline shopping’s green credentials. It’s a discussion that warrants plenty of […] Louise Taylor
03 June, 2021 Can using your shopping cart as a grocery list help you lose weight? What do you use to write your grocery list? Pen and paper? An app? If so, you’re behind the times. […] Louise Taylor
02 June, 2021 New Northfork widget highlights the importance of nutritional information Nutritional information matters. Whether you’re a publisher or a retailer, your end users want to understand the nutritional value that […] Louise Taylor
Louise Taylor
Louise Taylor
Mark Rogers
Erik Wallin
